Since the GDPR has come into fruition there is still some flagrant ignorance of both GDRP and the PECR (Privacy and Electronic Communications Regulation). This 9 point checklist issued by the ICO will help small and medium sized businesses that operate online to make sure they collect and use information about the people they deal Continue reading »

Our parents told us “Don’t talk to Strangers”.  As a child, prudent advice.  But as an adult, does this fear of strangers stay with us?  What about the strangers I know who met on a train and Stranger 1 finds out that Stranger 2 is the Procurement Director of one her prime prospects? Or one Continue reading »

There’s a lot of current focus on our phones, and how much they distract us from other more important tasks.  But is it just our phones?  What else causes you to be distracted, and stops you from dealing with the most important tasks in your day, like those vital sales calls? Actions are influenced by Continue reading »

Lead Management

_______________________________________________________________________________________________________ Tuesday 17th July 2018 “Telemarketing Rocks!” 09:00 – 12:00 Bettys Cafe Tea Room, York (Run in conjunction with MakeItYork.) If you are a Business Development Director, Manager or Executive or a Sales Manager or a Start-Up business owner, tasked with making your own appointments then Telemarketing might be part of your new business strategy.  Continue reading »

In the week of May 20th our inboxes got absolutely deluged with email after email telling us how important we all were, please don’t go etc…  It was a desperate attempt to keep you on side, and enable them to keep on communicating with you…. But then this week our “unsubscribe rule” folders are still bursting with Continue reading »

You know the feeling, you get a new prospect, you have a meeting, and everything seems to be looking positive.  But then after a few weeks of getting back to them and the occasional email, you get the impression that things are no longer very positive at all!  Oh sorry, they have just popped out, Continue reading »

Emotional intelligence (EI), also known as Emotional quotient (EQ) and Emotional Intelligence Quotient (EIQ), is defined in Wikipedia as the capability of individuals to recognize their own emotions and those of others, discern between different feelings and label them appropriately, use emotional information to guide thinking and behavior, and manage and/or adjust emotions to adapt to environments or achieve one’s goal(s).  According Continue reading »

No exercise for 6-8 weeks? I don’t think so…….. Exercise is a crucial part for one of our team members.  She runs at least 3 times a week.  It keeps her physically and mentally fit and without it, she’s known to get a bit grumpy and negative  (her words!!). Despite not being a fast runner, Continue reading »